Effective Date: 17 August 2026
Magic Woolen Yarn is committed to processing and delivering customer orders safely and efficiently. This Shipping Policy explains our order processing, delivery timelines, shipping charges and delivery-related terms for orders placed through https://magicwoolenyarn.in/.
1. Order Processing
Orders are processed after successful payment confirmation and order verification.
Orders are generally processed within 1-2 working days.
Orders placed on Sundays or public holidays may be processed on the next working day.
Processing time may be longer during sales, festive periods, high-demand periods or unforeseen circumstances.
2. Delivery Time
Orders are generally expected to be delivered within 3-7 working days after dispatch.
The actual delivery time may vary depending on the customer’s location, courier availability and other circumstances.
Remote and difficult-to-service locations may require additional delivery time.
3. Shipping Charges
Applicable shipping charges, if any, will be displayed during checkout before the customer completes the order.
Shipping charges may vary depending on order value, product weight, delivery location and applicable courier charges.
[If Magic Woolen Yarn offers free shipping above a particular order value, mention the exact amount here after confirming with the client.]
4. Delivery Address
Customers are responsible for providing a complete and accurate delivery address at the time of placing an order.
The address should include:
- Customer’s full name
- House/Flat number
- Street/Locality
- City
- State
- PIN code
- Valid mobile number
Magic Woolen Yarn will not be responsible for delays, failed deliveries or additional delivery attempts caused by incorrect or incomplete information provided by the customer.
5. Order Tracking
Where tracking information is available, customers may receive a tracking number or shipment update through email, SMS, WhatsApp or another available communication method.
Customers can use the tracking information provided by the applicable courier service to check the status of their shipment.
6. Delivery Delays
Although we make reasonable efforts to deliver orders within the estimated timeframe, delivery may be delayed due to circumstances beyond our reasonable control, including:
- Weather conditions
- Natural disasters
- Public holidays
- Transportation disruptions
- Courier service delays
- Incorrect or incomplete delivery address
- Unserviceable delivery locations
- Government restrictions
- Strikes or other operational disruptions
- Other unforeseen circumstances
Such delays may not qualify the customer for a refund where the order has been properly dispatched and the delay is caused by a third-party courier or circumstances beyond our control.
7. Failed Delivery Attempts
If a courier partner attempts delivery and the customer is unavailable, the courier may make another delivery attempt according to its operational procedures.
Customers should keep their registered mobile number available during the expected delivery period.
If an order is returned to the sender because of repeated failed delivery attempts, an incorrect address or the customer’s unavailability, additional shipping charges may apply for re-delivery, where applicable.
8. Damaged Package
Customers are advised to check the condition of the package when it is delivered.
If the package appears damaged or tampered with, customers should take photographs or videos of the package and contact Magic Woolen Yarn as soon as possible.
For damaged or incorrect products, customers should also refer to our Refund and Returns Policy.
9. Wrong or Missing Product
If you receive a wrong product or discover that an item is missing from your order, please contact us as soon as possible with:
- Order ID
- Customer name
- Photographs of the received package
- Photographs of the product received
- Details of the issue
- Unboxing video, if available
Our team will review the issue and provide an appropriate resolution according to our Refund and Returns Policy.
10. Shipping Locations
Magic Woolen Yarn currently provides delivery within India, subject to courier service availability at the customer’s location.
International shipping is not available unless specifically stated on the website or confirmed by Magic Woolen Yarn.
11. Shipping and Returns
Shipping arrangements for approved returns or replacements will be handled according to the reason for the return and our Refund and Returns Policy.
Customers should not send products back without first contacting Magic Woolen Yarn and receiving return instructions.
12. Contact Us
For questions regarding shipping and delivery, please contact:
Magic Woolen Yarn
Address:
5/16, Jay Siddhart Rahivasi Sangh Chawl,
Sangh Chawl, Hanuman Galli,
Mumbai, Mumbai Suburban,
Maharashtra – 400042, India
Phone: +91 9653322373
Email: sunnychauhan908@gmail.com
Please mention your Order ID when contacting us about a shipment.
13. Policy Updates
Magic Woolen Yarn may update this Shipping Policy from time to time.
Any updated version will be published on this page with the revised effective date.