Effective Date: 17 August 2026
Welcome to Magic Woolen Yarn. These Terms & Conditions govern your use of https://magicwoolenyarn.in/ and your purchase of products through our website.
By accessing or using our website, you agree to these Terms & Conditions. Please read them carefully before placing an order.
1. About Our Website
Magic Woolen Yarn operates an online store offering yarn, wool and related crafting products.
Products displayed on the website are subject to availability.
2. Product Information
We make reasonable efforts to ensure that product names, descriptions, images, prices and other information displayed on our website are accurate.
However, minor differences in colour, shade, texture or appearance may occur due to lighting, photography, screen settings and the natural characteristics of yarn and wool products.
Such minor variations may not be considered a product defect.
3. Product Availability
All products are subject to availability.
If a product becomes unavailable after an order has been placed, we may contact the customer regarding the order.
If we are unable to fulfil the order, the applicable amount paid for the unavailable product may be refunded through the original payment method or applicable payment process.
4. Prices
All prices displayed on the website are in Indian Rupees (INR), unless otherwise stated.
Product prices may be changed or updated from time to time without prior notice.
Applicable shipping charges, taxes or other charges, if any, will be displayed during checkout before the customer completes the purchase.
5. Orders
When you place an order on our website, you are requesting to purchase the selected products.
After placing an order, you may receive an order confirmation through email, SMS or another available communication method.
An order may be cancelled or refused in circumstances including:
- Product unavailability
- Incorrect product or pricing information
- Payment failure
- Suspected fraudulent or unauthorized activity
- Incorrect or incomplete customer information
- Delivery restrictions
- Technical or system errors
- Other circumstances beyond our reasonable control
If an order is cancelled after payment has been received, an eligible refund will be processed according to our Refund and Returns Policy.
6. Customer Information
Customers are responsible for providing accurate information while placing an order, including:
- Full name
- Mobile number
- Email address
- Billing address
- Complete shipping address
- City and state
- PIN code
Magic Woolen Yarn will not be responsible for delivery delays or failed deliveries caused by incorrect or incomplete information provided by the customer.
7. Payment
Customers may be offered payment methods such as UPI, credit cards, debit cards, net banking and other payment options available through our payment service provider.
Online payments may be processed through Razorpay or another authorized payment service provider.
Customers must provide accurate payment and billing information when completing a transaction.
8. Payment Security
Payment information is processed through the applicable payment service provider.
Magic Woolen Yarn does not intentionally store customers’ complete debit card numbers, credit card numbers, UPI PINs, internet banking passwords or other sensitive payment credentials on its own website servers.
Customers should never share their UPI PIN, OTP, card PIN, password or other confidential payment credentials with anyone.
9. Order Cancellation
Customers may request cancellation of an order before the order has been dispatched, subject to our Cancellation, Return & Refund Policy.
Once an order has been dispatched, cancellation may not be possible.
Please refer to our Refund and Returns Policy for detailed cancellation and refund conditions.
10. Shipping and Delivery
Orders are delivered to the shipping address provided by the customer during checkout.
Estimated delivery timelines and applicable shipping charges are described in our Shipping Policy.
Delivery timelines may vary because of courier delays, weather conditions, public holidays, transportation issues, incorrect addresses or other circumstances beyond our reasonable control.
11. Returns, Replacements and Refunds
Returns, replacements, cancellations and refunds are governed by our Refund and Returns Policy.
Customers should review the Refund and Returns Policy before placing an order.
Where a return or replacement is approved, customers may be required to provide photographs, videos, order details or other information necessary to verify the issue.
12. Customer Responsibilities
Customers agree to:
- Provide correct and complete information
- Use the website only for lawful purposes
- Not attempt to gain unauthorized access to the website
- Not misuse the website or its services
- Not use the website for fraudulent transactions
- Follow the applicable payment, shipping and return procedures
13. Website Content and Intellectual Property
The content available on this website, including the Magic Woolen Yarn logo, product photographs, product descriptions, graphics, text, website design and other materials, belongs to or is used by Magic Woolen Yarn and is protected by applicable intellectual property laws.
You may not reproduce, copy, modify, distribute, publish or commercially use website content without prior written permission, except where permitted by applicable law.
14. Website Availability
We make reasonable efforts to keep our website available and functional.
However, we do not guarantee that the website will always be available, uninterrupted, completely secure or free from errors.
Website access may occasionally be interrupted because of maintenance, technical issues, hosting problems, software updates or circumstances beyond our reasonable control.
15. Third-Party Services
Our website may use third-party services, including payment gateways, courier services, hosting providers, analytics services and other service providers.
Third-party services may be governed by their own terms, conditions and privacy policies.
Magic Woolen Yarn is not responsible for the independent policies or practices of third-party service providers.
16. Privacy
Customer information is handled according to our Privacy Policy.
By using our website and placing an order, you acknowledge that you have read and understood our Privacy Policy.
17. Limitation of Liability
We make reasonable efforts to provide accurate product information and reliable services.
However, to the extent permitted by applicable law, Magic Woolen Yarn shall not be responsible for losses resulting from circumstances beyond our reasonable control, including courier delays, technical failures, internet disruptions, third-party service interruptions or force majeure events.
18. Force Majeure
Magic Woolen Yarn shall not be responsible for delays or failure to perform its obligations where such delay or failure results from circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, transportation disruptions, technical failures or other unforeseen events.
19. Changes to These Terms
Magic Woolen Yarn may update these Terms & Conditions from time to time to reflect changes in our website, products, services or applicable legal requirements.
Any updated version will be published on this page with the revised effective date.
20. Governing Law
These Terms & Conditions shall be governed by the applicable laws of India.
Any disputes shall be subject to the jurisdiction of the competent courts having jurisdiction over the business location of Magic Woolen Yarn, subject to applicable law.
21. Contact Us
For questions, complaints or concerns regarding these Terms & Conditions, please contact:
Magic Woolen Yarn
Address:
5/16, Jay Siddhart Rahivasi Sangh Chawl,
Sangh Chawl, Hanuman Galli,
Mumbai, Mumbai Suburban,
Maharashtra – 400042, India
Phone: +91 9653322373
Email: sunnychauhan908@gmail.com